1 Client Info
2 Agora & Portal
3 Contract & Pricing
4 Documents
5 Client Context
6 Review & Submit
Step 1 of 6

Client Information

Basic deal and contact details. Pull these from the HubSpot deal record.

Deal Details
Internal client number if assigned
Primary Contact
Step 2 of 6

Agora & Portal

Capture everything discussed about the investor portal during the sales process.

Portal Configuration
Required if any portal setup or migration is Yes above. What was specifically discussed and promised?
Step 3 of 6

Contract & Pricing

Capture any terms, fees, or commitments that differ from standard — or confirm that everything is standard.

Contract Terms
Required for brownfield clients. Best estimate for greenfield.
Required if Modified or Waived — explain why and what was agreed
Any term that deviates from standard — fee structures, contract length, special provisions
List any add-ons discussed even if not on the contract — flag if discussed but not signed
Anything the client was told to expect that goes beyond the contract — timelines, reports, deliverables
Step 4 of 6

Documents & Files

Flag the status of each governing document Sales has collected. Onboarding uses this to know what needs to be re-requested from the client.

Document Status
DocumentStatus
PPM
Operating Agreement
Subscription Agreement
Offering Memorandum / Pitch Deck
EIN / SS-4 Letter
Financials (brownfield)
Other (describe in notes)
Document Links
Describe any "Other" documents above, or add context on document status
Upload Files

Upload call transcripts, contracts, PPMs, financial statements — anything relevant. Claude will read everything and surface details Onboarding and Accounting need. Optional.

📄
Drop files here or click to browse
PDF, DOCX, PPTX, XLSX, CSV, TXT
Step 5 of 6

Client Context

This is the most important section. Onboarding reads this before their first client call — give them the full picture, not just the contract terms.

Client Background
Known expectations, hot-button issues, or priority status Onboarding should know before first contact
How responsive was the client during sales? Any informal context that wouldn't appear in the form above?
Anything else Onboarding should know
Step 6 of 6

Review & Submit

Check your answers before submitting. Claude will generate the handover brief and create the ClickUp task automatically.