Step 1 of 6
Client Information
Basic deal and contact details. Pull these from the HubSpot deal record.
Deal Details
Step 2 of 6
Agora & Portal
Capture everything discussed about the investor portal during the sales process.
Portal Configuration
Required if any portal setup or migration is Yes above. What was specifically discussed and promised?
Step 3 of 6
Contract & Pricing
Capture any terms, fees, or commitments that differ from standard — or confirm that everything is standard.
Contract Terms
Required if Modified or Waived — explain why and what was agreed
Any term that deviates from standard — fee structures, contract length, special provisions
Anything the client was told to expect that goes beyond the contract — timelines, reports, deliverables
Step 4 of 6
Documents & Files
Flag the status of each governing document Sales has collected. Onboarding uses this to know what needs to be re-requested from the client.
Document Status
| Document | Status |
| PPM | |
| Operating Agreement | |
| Subscription Agreement | |
| Offering Memorandum / Pitch Deck | |
| EIN / SS-4 Letter | |
| Financials (brownfield) | |
| Other (describe in notes) | |
Document Links
Describe any "Other" documents above, or add context on document status
Upload Files
Upload call transcripts, contracts, PPMs, financial statements — anything relevant. Claude will read everything and surface details Onboarding and Accounting need. Optional.
📄
Drop files here or click to browse
PDF, DOCX, PPTX, XLSX, CSV, TXT
Step 5 of 6
Client Context
This is the most important section. Onboarding reads this before their first client call — give them the full picture, not just the contract terms.
Client Background
Known expectations, hot-button issues, or priority status Onboarding should know before first contact
How responsive was the client during sales? Any informal context that wouldn't appear in the form above?
Anything else Onboarding should know
Step 6 of 6
Review & Submit
Check your answers before submitting. Claude will generate the handover brief and create the ClickUp task automatically.
Generating brief & creating ClickUp task...
AI-Generated Handover Brief